Shipping policy
At Sculpshape, we are committed to delivering your orders quickly, safely, and efficiently. Please review our shipping policy below for full details.
Order Processing
All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order is processed, you will receive a confirmation email with tracking information.
Shipping Time
Estimated delivery times may vary depending on your location:
- Local Shipping: 3–7 business days
- International Shipping: 7–15 business days
Please note that shipping times may be affected by external factors such as customs delays or high demand periods.
Shipping Costs
Shipping fees are calculated at checkout based on your location and selected shipping method. Occasionally, we may offer free shipping promotions, which will be clearly displayed on our website.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email so you can monitor your delivery in real-time.
Delayed or Lost Packages
While we work with trusted shipping partners, delays can occasionally occur. If your order is significantly delayed or appears lost, please contact us at sculpshape@gmail.com, and we will assist you as soon as possible.
Incorrect Address
Please ensure that your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
Customs & Duties (International Orders)
For international shipments, customs fees, duties, or taxes may apply depending on your country’s regulations. These charges are the responsibility of the customer.
Contact Us
If you have any questions about your order or our shipping policy, feel free to contact us at:
Email: sculpshape@gmail.com